Privacy Policy.

Crownix® Sentinel is an operation of Crownix Holdings Ltd, registered in England and Wales under company number 16985396. Crownix Holdings Ltd is responsible for website enquiry data. Contact us at contact@crownixholdings.com about privacy or your information.

The contact form collects your name, organisation, work email, enquiry category and optional message, together with browser information and a request identifier. Enquiries are stored for the team to respond to. Submitting the form does not send an automated email, enrol a client or approve an engagement. Do not include passwords, special-category personal data or confidential client files.

We use enquiry information to consider and respond to your request and maintain correspondence, on the basis of our legitimate interests. Processing necessary to take steps at your request before an engagement, or to perform an agreed contract, may rely on the contract basis. We also process information where required by a legal obligation. These grounds depend on the purpose of the particular processing; they are not consent to unrelated marketing.

The website uses hosting and security services. The enquiry endpoint hashes the network address for abuse-control buckets and does not insert the raw address into the enquiry record. Hosting providers may process network and request information in their own security logs. Account sessions and restricted-access controls use cookies or browser storage as described in the Cookies policy.

Discovery booking links open Cal.com, where you provide booking information under Cal.com’s privacy terms. No appointment is confirmed by this website; confirmation comes from the booking provider. Website fonts are served directly from this website; loading them does not contact an external font provider. Hosting and managed storage providers support the website and restricted application. Contact us for information about the processors, locations and safeguards applicable to your data.

Client engagement records are separate from the public demonstration. Authorised client accounts have read-only access to released records for their organisation. The public Northbridge demonstration is fictional and contains no real client files. The responsibilities for any personal data supplied during an engagement, including processing instructions where applicable, are determined in the written agreement.

We do not sell enquiry information. Access is limited to those who need it for the relevant purpose, and service providers that support hosting, storage, security or correspondence. Information may be disclosed where legally required. Records are retained for their purpose and any applicable legal or contractual requirements, rather than indefinitely by default. Ask us for the retention period and deletion position applicable to your enquiry or engagement.

Depending on the lawful basis and circumstances, you may request access, correction, erasure, restriction, portability, or object to processing. Contact contact@crownixholdings.com with your request. We may need to verify your identity before disclosing information. Rights are subject to the applicable UK data protection law and do not override mandatory record-keeping requirements. You can complain to the Information Commissioner’s Office at ico.org.uk.

This policy describes the public website and its relationship to restricted engagement records. An engagement may require additional privacy information and written processing arrangements. Contact contact@crownixholdings.com if you need clarification before providing information.